Statement from Acting Chief Executive of the Countess of Chester Hospital

5 October 2023

Statement from the Countess of Chester HospitalJane Tomkinson OBE, Acting Chief Executive Officer at the Countess of Chester Hospital NHS Foundation Trust, said: “We were deeply saddened and appalled at Lucy Letby’s crimes when the verdicts were delivered. Following the trial we have always maintained we will be supporting the ongoing investigation by Cheshire Police and will be cooperating fully with the investigation announced today so that we can help get the answers that the families and babies affected by this case rightly deserve. Cheshire Police have given us their assurance that they are providing ongoing support to the families, who remain at the forefront of our thoughts and efforts to support this investigation. It would not be appropriate for the Trust to make any further comment at this time.”

 Patient concerns

We will continue our work to reassure the public that many improvements to neonatal care have been implemented so that we can provide the safest possible services to our patients.

Any patients who have concerns about any aspect of their care should speak to a member of staff or our Patient Advice and Liaison Service (PALS) who will gladly support them. The team can be contacted as follows:

 01244 366066 or freephone 0800 195 1241(option 2)

  • cochpals@nhs.net
  • Call into the PALS office in the main entrance of the Countess, Monday – Friday9am-5pm.

Anyone who wishes to pass on information to the Cheshire Constabulary investigation team should get in touch via email, Operation.Hummingbird.Public.Contact@cheshire.police.uk, call 101 and ask for Cheshire Constabulary, contact the team online by completing the form here (please write Op Hummingbird in the appeal reference number), or write to them at the following address: Operation Hummingbird, Chester Police Station, Blacon Avenue, Chester, CH1 5BD. 

The last twelve months have been difficult for many but most especially so for the families involved and my thoughts – and I’m sure yours too – will remain with the babies and their families and loved ones at this time.