Healthwatch Cheshire West publish 2019-20 Annual Report

Healthwatch Cheshire West are delighted to publish our Annual Report for 2019-20.

We hope you will agree that the report is thorough and a great reflection of all of the varied work the team of staff and volunteers has been involved in this year.

Highlights of the year include our reports on the public’s views of the NHS Long Term Plan, our response to the COVID-19 pandemic, A&E Watch, and Enter and View, amongst other things.

The year saw us receive 1,345 comments about health and care from people in Cheshire West and Chester, 43% more than last year. We also published 47 reports about the improvements people would like to see with their health and care. These included Project reports and Enter and View reports, with 69% of the services we visited making changes as a result of our recommendations.

Click here to read the Healthwatch Cheshire West Annual Report for 2019-20